Aria AI — Propello Suite
Your AI teammate for quotes, inbox triage, status answers, and growth insights—grounded in live CRM and order data.
Problems it solves
- Inbox overload — High-intent emails sit until someone has time to respond.
- Re-entry — Staff copy hoodie counts from email into quotes by hand.
- After hours — Calls and texts go unanswered while the floor is busy.
How it works
- Message arrives — Email, SMS, or WhatsApp hits the unified inbox.
- Aria classifies — Intent and customer record attach automatically.
- Draft & review — Quote or reply ready for one-click approval.
- Production guardrails — QA checks and status answers stay on the same job.
What's included
- ARIA Assistant — Ask questions across CRM, orders, and production.
- AI Email — Classify threads and draft replies in your voice.
- AI Phone — Receptionist with CRM logging and handoff rules.
- Workflow actions — Turn approved drafts into quotes or orders.
- AI quality checks — Catch spec gaps before jobs hit the floor.
- Image generation — Mockups and campaign visuals without leaving Propello.
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