Inbox & Messaging — Propello Suite

Every customer conversation in one timeline—linked to quotes, orders, and invoices, not scattered across apps.

Problems it solves

Lost context — Nobody knows which order a text refers to.
Channel sprawl — Email here, texts there, notes in a third place.
Slow handoffs — Sales and production argue over what was promised.

How it works

Capture — Inbound email and texts match or create CRM contacts.
Link — Threads attach to open quotes and orders.
Collaborate — Team chat and @mentions on the same record.
Convert — High-intent messages become quotes without retyping.

What's included

Email client — Shared and personal inboxes inside Propello.
SMS & WhatsApp — Two-way messaging with CRM logging.
Team chat — Discuss jobs without leaving the platform.
Customer timeline — Every touchpoint on one scroll.
Templates & signatures — Consistent replies from any device.
Aria on threads — Classify, draft, and suggest next steps.

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Propello Suite

Business software for Print, Promo & Decorated Products.

Propello Suite is a cloud business platform for Print, Promo, and decorated-products companies. It helps you manage Quotes, Orders, Production, Ecommerce Storefronts, CRM, Invoicing, and customer communication in one connected workspace — with Print Propello for operations and Shop Propello for commerce.

What Propello Suite includes

Print Propello — Quotes, Orders, Production, decorator pricing, and shop-floor operations for screen printers, embroiderers, sign makers, and Promo distributors.
Shop Propello — online merch stores, Commerce, supplier catalogs, CRM, and Marketing for Print and Promo businesses selling online.
Aria AI — phone answering, Email intelligence, and Marketing AI, included in the Intelligent and higher plans of both products.

Print Propello plans

Professional — $149 CAD/month or $1,609 CAD/year. Small print and promotional businesses ready for a professional customer experience.
Scale — $299 CAD/month or $3,050 CAD/year. Growing decorators managing higher order volume, production teams and supplier purchasing.
Intelligent — $499 CAD/month or $5,090 CAD/year. Established print, sign and promotional businesses ready to automate and operate from one connected system.

Shop Propello plans

Build — $199 CAD/month or $2,149 CAD/year. Growing businesses ready to showcase a complete product offering.
Accelerate — $449 CAD/month or $4,849 CAD/year. Growing businesses wanting to deliver a premium online buying experience.
Intelligent — $749 CAD/month or $7,909 CAD/year. Growing businesses ready to manage every part of their operation from one connected platform.
Dominate — $949 CAD/month or $10,249 CAD/year. Established businesses focused on market leadership, customer acquisition and long-term growth.

10-day free trial, no credit card required. Plain-text summary for AI assistants: propellosuite.com/llms.txt

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